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One new profile, 971 contacts — and a 35 percent acceptance rate

A provider of telecommunications solutions for business customers with around 30 sales representatives on the platform. Customer since 2024.

Role
Sales team, around 30 people
Industry
Telecommunications solutions for business customers
Customer since
2024
Data as of
September 8, 2026

Network size

340 → 971 (+186 %)

2.170

Connection requests

35,1 % (2.125 → 746)

Acceptance rate (last 12 months)

53,3 %

Best-performing campaign

96 %

Share of AI-written pitches

≈ 137 h

Manual work hours saved

A growing sales team wanted to systematically open up LinkedIn as a channel. The problem: most team members started with almost empty profiles — the project lead evaluated here began with just 340 contacts. No network means no reach, and no reach means no conversations. At the same time, every team member needed to write under their own name rather than through a generic company account. Hand-written messages at that scale simply weren't feasible.

Decision-makers and functional leads in sales, marketing and business intelligence at mid-sized companies in German-speaking markets, split into clearly named campaign lists per team member and topic focus.

Warm-up

Follow and visit the profile before a request goes out.

1.345

Invite

A connection request with no sales intent.

2.170

Welcome

A personal greeting after the connection is accepted.

Pitch

An AI-generated message tailored to the individual's profile and role.

109 / 114

Hygiene

Unanswered requests are automatically withdrawn.

1.105

Replies

Incoming replies land centrally in SmartChat.

126

Results

Results
Network size340 → 971 (+186 %)
Connection requests2.170
Acceptance rate (last 12 months)35,1 % (2.125 → 746)
Best-performing campaign53,3 %
Share of AI-written pitches96 %
Manual work hours saved≈ 137 h

Scaling without new hires: around 30 people run LinkedIn outreach in parallel, each under their own name, with the same tested sequence. Whatever works gets configured once and applies to everyone.

Quality instead of templates: the AI writes practically every pitch message individually. The result: a 35 percent acceptance rate on average across the year, with top campaigns exceeding 50 percent — well above what mass outreach typically achieves.

No lost lead: replies don't scatter across 30 individual LinkedIn inboxes — they land centrally in SmartChat.

Sales teams of three or moreespecially with new or young LinkedIn profiles.
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