Smart Chat: Chat View vs. Table View #Table View
Chat View offers a more intuitive and interactive display compared to the classic table view. Here are the key differences and benefits:
Table View
Chat View
1. Direct communication instead of a list view
- Table View: Displays conversations as a list with columns for name, date, last message, etc.
- Chat View: Lets you view a conversation directly in a chat window and reply within a continuous conversation thread.
➡ Benefit: Fewer clicks are needed because all messages are visible straight away. There is no need to open each conversation separately.
2. Faster interaction & better overview
- Table View: Requires opening a contact to see the full conversation.
- Chat View: Displays the complete conversation history directly, similar to messaging apps.
➡ Benefit: Work more efficiently, as messages can be reviewed and answered quickly.
3. Advanced features directly in the chat
- Table View: Includes actions such as editing notes, writing messages, and removing contacts.
- Chat View: Also offers a message preview, saving texts, loading predefined messages, attaching files, and AI optimisation for messages.
➡ Benefit: More features are available directly, making communication even faster and more personalised.
4. Visual improvements & usability
- Table View: Functional, but less intuitive.
- Chat View: A modern, user-friendly interface that resembles classic chat apps.
➡ Benefit: A more pleasant way to work, especially when handling multiple conversations at once.
5. Disadvantage of Chat View
One possible disadvantage of Chat View is that it may be less clear than Table View when there is a very large number of open conversations. While the table allows you to quickly scroll through many messages and filter specifically for relevant conversations, it may be more difficult in Chat View to get a quick overview of all open or unanswered messages.
