Why isn’t an email exported when automated messages are written in Sales Navigator?
Automated messages in Sales Navigator do not export emails or other contact information because the profile is not visited.
Why isn’t an email exported when automated messages are written in Sales Navigator?
This is because automated messages are not sent directly through LinkedIn, but through Sales Navigator. When you write an automated message in Sales Navigator, the relevant profile is not visited, so no email is exported.
This only happens when you perform a Sales Navigator search and have specified in the settings that the message should be sent via LinkedIn.com. In this case, the profile is visited and the email is exported.
It is important to note that automated messages in Sales Navigator use a separate chat box and therefore do not have the same effect as a regular message sent through LinkedIn.